Employee Spotlight: Eleanor Long

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Premier Car Host, Blue Ridge Scenic Railway (BRSE)

When it comes to providing outstanding service on board Blue Ridge Scenic Railway’s (BRSE) Premier Car, look no further than Eleanor Long. Ms. Long has been part of the BRSE team for nearly 15 years. As the Premier Car Host, she strives to ensure a terrific experience for her 41 guests. During the holiday season, you can find her on the train entertaining children as Mrs. Claus.

“I’ve been doing this for a long time, and I love what I do. I like taking care of people, and I’m happy to work with good people. Management is always available to answer any questions, and I appreciate that.” – Eleanor Long, BRSE Premier Car Host

When Ms. Long is not working on the train, she volunteers at her local thrift store. She is the proud mom of three sons and enjoys spending time with her family, especially her four grandchildren and four great-grandchildren.

“We rode in the Premier car in October. Eleanor not only served delicious food, drinks and snacks, she was very funny! She kept us entertained while she drew our attention to notable sights along the way, all while providing food service for a full train car single-handed. We had a great time! – Diane, BRSE rider

The Patriot Employee Spotlight Award is presented to team members who are nominated by their peers for consistently upholding Patriot’s values and for putting safety above all else.